At Kona Crafts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us. By using our services, you agree to the practices described in this policy.
Information We Collect
We may collect the following types of information:
- Personal Information:
- Name, email address, phone number, shipping address, and payment details when you place an order or create an account.
- Technical Information:
- IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.
- Communication Data:
- Information provided when you contact us via email, phone, or social media.
How We Use Your Information
We use your information for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and payment.
- Customer Support: To respond to your inquiries, requests, or feedback.
- Improvements: To analyze website usage and improve our products, services, and user experience.
- Marketing: To send you promotional offers, updates, and newsletters (only with your consent).
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Trusted partners who assist with payment processing, shipping, and website operations.
- Legal Compliance: When required by law or to protect our rights, safety, or property.
Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications at any time.
To exercise these rights, contact us at support@konacrafts.com.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Contact Details:
- Business Name: Kona Crafts
- Business Email: support@konacrafts.com
- Business Hours: 9:00 am to 11:00 pm
- Support: 24/7 on Live Chat
- Business Phone: +351 920 768 271
- Physical Address: Avenida do Carneiro, Vila Nova, Bloco 5, Apt 4403, 8200-340 Albufeira, Portugal.
Thank you for trusting Kona Crafts with your personal information. We’re committed to protecting your privacy and providing a safe shopping experience.
Kona Crafts – Crafted for Life, Designed for You.
