At Kona Crafts, we’re dedicated to ensuring your jacket order reaches you promptly. The following shipping and delivery details explain how we manage your orders.
Handling Time: Monday – Saturday (3-5 days)
Order Cut Off Time: 2:00 pm (California Time Zone) – GMT-07:00
Delivery Time: Monday – Saturday (4- 7 days)
Shipping Partners: DHL Express, FedEx, UPS, USPS
Dispatch Time
Orders are usually dispatched within three business days from the purchase date. However, during peak periods or unforeseen circumstances, dispatch times may vary, though we still aim to ship as quickly as possible.
Delivery Time
Once shipped, delivery typically takes 1-2 business days, depending on your location and courier services. You can expect your jacket to be delivered within 2-4 business days of your purchase.
Shipping Methods
We offer standard shipping for all orders. For expedited shipping or special instructions, please contact us at support@konacrafts.com before placing your order. Additional fees may apply for expedited services.
International Shipping
Kona Crafts ships to select international destinations. Please allow extra time for delivery due to customs and distance factors.
Order Tracking
Upon shipment, you will receive a confirmation email with a tracking number. Use this to track your order on our website or through the courier’s tracking system.
Delivery Attempts
Couriers will make multiple delivery attempts. If no one is available to receive the order, a notification will be left for redelivery or collection.
Missing or Damaged Items
If your order arrives with missing or damaged items, please contact us immediately at support@konacrafts.com. We’ll promptly address the issue.
Shipping Charges
We offer free worldwide shipping, but remote area surcharges may apply.
For more details on returns, exchanges, and refunds, please visit our Returns Policy page.
Contact Us
For any shipping and delivery inquiries, please reach out to our customer support at support@konacrafts.com. We’re here to ensure your shopping experience is smooth and satisfying.
Business Name: Kona Crafts
Business Email: support@konacrafts.com
Business Hours: 9:00 am to 4:00 pm
Support: 24/7 via Live Chat
Business Phone: (+1) 820 200 7280
Physical Address: 7401 Xavier Ave, California City, California (CA), 93505, USA
Thank you for choosing Kona Crafts!
