Welcome to Kona Crafts! These Terms of Service govern your use of our website, products, and services. By accessing or using our platform, you agree to comply with these terms. Please read them carefully.

1. Acceptance of Terms

By using our website or purchasing our products, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please refrain from using our services.

2. Use of the Website

  1. Eligibility: You must be at least 18 years old or have parental consent to use our website.
  2. Prohibited Activities: You may not:
    • Use our website for illegal or unauthorized purposes.
    • Copy, modify, or distribute content without permission.
    • Interfere with the website’s functionality or security.

3. Product Information

  1. Accuracy: We strive to provide accurate product descriptions and images. However, slight variations may occur due to the nature of leather and screen settings.
  2. Pricing: Prices are subject to change without notice. Additional taxes or duties may apply depending on your location.

4. Orders and Payments

  1. Order Acceptance: Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order.
  2. Payment: Payment must be completed at the time of purchase. We accept major credit cards, PayPal, and other approved methods.

5. Shipping and Delivery

  1. Shipping Times: Delivery times vary based on location and shipping method. See our Shipping & Delivery Policy for details.
  2. Customs and Duties: International customers are responsible for any customs fees or import taxes.

6. Returns and Refunds

  1. Eligibility: Items must be returned within 30 days in their original condition. See our Refund & Returns Policy for full details.
  2. Refunds: Refunds are processed within 5-7 business days after we receive and inspect the returned item.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Kona Crafts and is protected by copyright laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

Kona Crafts is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page, and your continued use of our website constitutes acceptance of the updated terms.

10. Governing Law

These Terms of Service are governed by the laws of Portugal. Any disputes will be resolved in the courts of Portugal.

11. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us at:

  • Contact Details:
  • Business Name: Kona Crafts
  • Business Email: support@konacrafts.com
  • Business Hours: 9:00 am to 11:00 pm
  • Support: 24/7 on Live Chat
  • Business Phone: +351 920 768 271
  • Physical Address: Avenida do Carneiro, Vila Nova, Bloco 5, Apt 4403, 8200-340 Albufeira, Portugal.

Kona Crafts – Crafted for Life, Designed for You.